Part I | Case Processing Summary | [1.08MB] |
Part II | Anti-Corruption | [744KB] |
Part III | Ombudsman | [0.99MB] |
Part IV | Others | [650KB] |
Part V | Community Relations and Promotion | [3.54MB] |
Part VI | Conclusion | [589KB] |
Appendix | Case Analysis of the Ombudsman | [1.73MB] |
Annual Report 2009 (full version) | [6.36MB] |