Annual Report 2020
| FOREWORD | [123KB] | |
| PART I | CASE PROCESSING SUMMARY | [613KB] |
| PART II | ANTI-CORRUPTION | [1.4MB] |
| PART III | OMBUDSMAN ACTIONS | [436KB] |
| PART IV | PROMOTION & EDUCATION | [530KB] |
| PART V | EXCHANGE & TRAINING | [163KB] |
| PART VI | APPENDIX | [646KB] |
| Annual Report 2020 (full version) | [3.2MB] | |
