annual-report-2009

Part I Case Processing Summary [1.08MB]
Part II Anti-Corruption [744KB]
Part III Ombudsman [0.99MB]
Part IV Others [650KB]
Part V Community Relations and Promotion [3.54MB]
Part VI Conclusion [589KB]
Appendix Case Analysis of the Ombudsman [1.73MB]
Annual Report 2009 (full version) [6.36MB]