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  FOREWORD [148KB]
PART I CASE PROCESSING SUMMARY [401KB]
PART II ANTI-CORRUPTION [261KB]
PART III OMBUDSMANSHIP [250KB]
PART IV PROMOTION & EDUCATION [548KB]
PART V EXCHANGE & TRAINING [150KB]
PART VI APPENDIX [626KB]
 
  Annual Report 2018 (full version) [1.6MB]